Returns and Exchanges

We want you to be absolutely thrilled with your purchase from our online store. If, for any reason, you are not completely satisfied with your order, we're here to make it right. Please review our Returns and Exchanges policy below to ensure a seamless experience:

30-Day Satisfaction Guarantee

We proudly offer a 30-day satisfaction guarantee on all our jewelry items. If you're not entirely satisfied with your purchase, you may return it within 30 days of receiving your order. We want to ensure that you absolutely adore your jewelry, and we're committed to your happiness.

Easy Returns and Exchanges

Returning or exchanging an item is hassle-free:

1. Contact Us: To initiate a return or exchange, simply reach out to our dedicated customer support team via support@artdesignsideas.com . We will guide you through the process.

2. Pack Your Item: Safely pack the item in its original packaging along with any accompanying certificates or documents.

3. Shipping: Use a reliable shipping method to send the item back to us. We recommend obtaining a tracking number for your shipment to ensure it arrives safely.

4. Inspection and Processing: Once we receive your return, we will inspect the item to ensure it's in its original condition. We'll process your refund or exchange promptly.

Important Details:

• Items must be returned in their original, unworn condition.

• Custom-made or engraved items are not eligible for returns or exchanges unless there is a defect or error on our part.

• Shipping and handling charges are non-refundable.

• Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our end.

Refunds and Exchanges:

• Refunds will be processed to the original payment method within 2 business days after we receive the returned item.

• Exchanges for a different item or size will be shipped promptly once the return item is received and inspected.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or provide further instructions to resolve the issue promptly.

At ARTISTICA, your satisfaction is our priority. We stand behind the quality and craftsmanship of our jewelry. If you have any questions or need assistance with returns or exchanges, please don't hesitate to reach out to our support team.

Thank you for choosing us!